Privacy Policy

How we collect, use, and protect your personal information

Last updated: March 25, 2025

1. Introduction

At JohnIcons, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site or use our services.

2. Information We Collect

We collect several types of information from and about users of our website, including:

2.1 Personal Data

Personal Data refers to information that identifies you or can be used to identify you. We may collect the following types of Personal Data:

  • Contact Information: Name, email address, mailing address, and phone number.
  • Account Information: Username, password, and account preferences.
  • Payment Information: Credit card details, billing address, and other payment details. Note that payment information is processed by our payment processor, Stripe, and we do not store complete credit card information on our servers.
  • Transaction Information: Details about purchases or transactions made on our site.
  • Communication Information: Records of your communications with us, including support requests and feedback.

2.2 Usage Data

We may also collect information about how you access and use our website, including:

  • Technical Information: IP address, browser type and version, operating system, device information, and other technology identifiers on the devices you use to access our website.
  • Usage Information: Information about your visits to our website, including the pages you view, the time and duration of your visits, and the links you click.
  • Location Information: General location information based on your IP address.

3. How We Collect Information

We collect information from you in the following ways:

  • Direct Interactions: Information you provide when you create an account, make a purchase, contact us, or otherwise interact with our website.
  • Automated Technologies: As you navigate through our website, we may use cookies, web beacons, and other tracking technologies to collect information about your equipment, browsing actions, and patterns.
  • Third Parties: We may receive information about you from third parties, such as business partners, analytics providers, and payment processors.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and to hold certain information.

Cookies are small data files that are placed on your device when you visit a website. We use the following types of cookies:

  • Essential Cookies: These cookies are necessary for the website to function properly and cannot be switched off in our systems.
  • Analytical/Performance Cookies: These cookies allow us to recognize and count the number of visitors and to see how visitors move around our website when they are using it.
  • Functionality Cookies: These cookies enable the website to provide enhanced functionality and personalization.
  • Targeting Cookies: These cookies record your visit to our website, the pages you have visited, and the links you have followed.

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.

5. How We Use Your Information

We use the information we collect about you for various purposes, including:

  • To provide, maintain, and improve our website and services;
  • To process and fulfill your orders, including to process payments and provide customer support;
  • To create and manage your account;
  • To communicate with you, including to respond to your inquiries and send you updates about your orders;
  • To send you marketing communications about our products, services, and promotions, if you have opted in to receive such communications;
  • To personalize your experience on our website;
  • To analyze how our website is used and to improve our website and services;
  • To detect, prevent, and address technical issues, security breaches, and fraudulent activities;
  • To comply with legal obligations and enforce our terms and policies.

6. Disclosure of Your Information

We may disclose your personal information to the following categories of recipients:

  • Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.
  • Business Partners: We may share your information with our business partners to offer you certain products, services, or promotions.
  • Legal Requirements: We may disclose your information where required by law, regulation, legal process, or governmental request.
  • Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
  • With Your Consent: We may disclose your information for any other purpose with your consent.

7. Data Security

We have implemented appropriate technical and organizational measures to protect the security of your personal information. However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

8. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure of your personal information, the purposes for which we process your personal information, and whether we can achieve those purposes through other means, and the applicable legal requirements.

9. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • Access: You may have the right to request access to your personal information.
  • Correction: You may have the right to request that we correct inaccurate or incomplete personal information about you.
  • Deletion: You may have the right to request that we delete your personal information in certain circumstances.
  • Restriction: You may have the right to request that we restrict the processing of your personal information in certain circumstances.
  • Data Portability: You may have the right to receive a copy of your personal information in a structured, machine-readable format.
  • Objection: You may have the right to object to our processing of your personal information in certain circumstances.
  • Withdraw Consent: If we rely on your consent to process your personal information, you have the right to withdraw your consent at any time.

To exercise any of these rights, please contact us using the contact information provided at the end of this Privacy Policy.

10. Children's Privacy

Our website is not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and you believe that your child has provided us with personal information, please contact us so that we can take necessary actions.

11. International Data Transfers

Your personal information may be transferred to, and processed in, countries other than the country in which you are resident. These countries may have data protection laws that are different from the laws of your country.

Specifically, our website servers are located in the United States, and our third-party service providers and partners operate around the world. This means that when we collect your personal information, we may process it in any of these countries.

However, we have taken appropriate safeguards to require that your personal information will remain protected in accordance with this Privacy Policy.

12. Changes to Our Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

13. Contact Information

If you have any questions about this Privacy Policy, please contact us at:

Email: privacy@JohnIcons.com